Status archive for May, 2009

.com is Online

Updated Saturday, May 30th, 2009 at 9:45 PM ET
2009-05-31 at 1:45 UTC - Other time zones

The .COM maintenance is complete.

.net is Online

Updated Saturday, May 30th, 2009 at 9:45 PM ET
2009-05-31 at 1:45 UTC - Other time zones

The .NET maintenance is complete.

.net is In Maintenance

Updated Saturday, May 30th, 2009 at 8:45 PM ET
2009-05-31 at 0:45 UTC - Other time zones

The .NET registry has a 45 minute scheduled maintenance window beginning now (01:00 UTC.)

Service Impact:
Domain provisioning and WHOIS will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.

Domains will continue to resolve normally.

.com is In Maintenance

Updated Saturday, May 30th, 2009 at 8:45 PM ET
2009-05-31 at 0:45 UTC - Other time zones

The .COM registry has a 45 minute scheduled maintenance window beginning now (01:00 UTC.)

Service Impact:
Domain provisioning and WHOIS will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.

Domains will continue to resolve normally.

.cn is Online

Updated Saturday, May 30th, 2009 at 1:31 AM ET
2009-05-30 at 5:31 UTC - Other time zones

.CN services are now working normally. Our network operations staff was in contact with the registry operator and confirmed that there was an issue with the registry that caused the intermittent errors which has since been resolved.

This update is related to

.cn is Degraded

Updated Saturday, May 30th, 2009 at 1:00 AM ET
2009-05-30 at 5:00 UTC - Other time zones

We are experiencing intermittent issues with our connection to the .CN registry. Customers may experience timeouts for ordering and whois. Our networks operations staff continue to investigate.

This update is related to

Domain Service is Online

Updated Tuesday, May 26th, 2009 at 4:27 PM ET
2009-05-26 at 20:27 UTC - Other time zones

For a period of 18 minutes beginning approximately 4:00pm EDT (20:00 UTC), customers were unable to access the OpenSRS Batch Processing tool, experiencing timeout messages. Our Operations team reinitialized the affected component and subsequent testing shows that service has returned to normal.

This update is related to

.mobi is Online

Updated Saturday, May 23rd, 2009 at 3:00 PM ET
2009-05-23 at 19:00 UTC - Other time zones

The .MOBI maintenance window is now complete and all services are available.

.mobi is In Maintenance

Updated Saturday, May 23rd, 2009 at 10:45 AM ET
2009-05-23 at 14:45 UTC - Other time zones

The .MOBI registry has a scheduled 4 hour maintenance starting now (15:00 UTC).

Service Impact:
Domain provisioning and WHOIS will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.

Domains will continue to resolve normally.

Domain Service is Online

Updated Thursday, May 21st, 2009 at 9:27 AM ET
2009-05-21 at 13:27 UTC - Other time zones

Our Name Suggestion tool is back online.

Incident Summary:

For approximately four hours today, from around 09:00 - 13:00 UTC, our domain name suggestion tool was unavailable due to timeouts. We contacted our upstream vendor who confirmed that they were experiencing network issues at their data center. The network issues have now been resolved and regular service has been restored.

This update is related to